Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of painterlongbeachca.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they affect your legal rights.
By visiting or using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without prior notice. Your continued use of the Website means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and otherwise eligible to use it.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms also contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as a technology platform that helps homeowners and consumers send service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory compliance or licensing status.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Tools that connect you with Third-Party Providers.
- If you are a provider, exposure to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as explained in the Privacy Policy. You also give express permission for us and Third-Party Providers to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- The information you submit is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding agreement and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you personally own or control. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete, harass others, or engage in unlawful conduct.
- Scrape, hack, or overwhelm the Website.
- Harvest user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or bypass security measures.
We may suspend or end access at any time, without notice.
6. User Content and Feedback
You may provide content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You also confirm that:
- You own the content or have the necessary rights to share it.
- The content does not violate any law or infringe the rights of others.
We may use any feedback you submit without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for those sites, their content, or their business practices. Your use of those sites is governed by their own terms and policies.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quote displayed on the Website is for general information only and is not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach out to you using automated methods, including phone or email. Consent is not required in order to purchase services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims arising out of or related to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We make no promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will remain in effect after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Violation of these Terms
- Submitted content
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Please include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may lead to liability.
19. Electronic Communications
You agree to receive communications electronically through email or notices posted on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided based on written submissions.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from another country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events beyond our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any provision is found unenforceable, the remaining provisions will stay in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
